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Contis Careers

We take pride in our passionate and focussed team, putting the customer at the heart of everything we do.

Made Possible. By Contis.

Current Positions

  • Resolution Manager

    Location: Skipton/Home-Based
    Type: Permanent – Full time

    The Resolution Manager is responsible for managing Client and Cardholders incidents real time, as well as for building and implementing protocols to facilitate the right business response to these type of events. In addition, the role holder will manage and lead investigations into issues and problems impacting Clients and Cardholders, ensuring the necessary fixes are put in place and preventative measures taken.

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  • Education Manager

    Location: Skipton/Home-Based
    Type: Permanent – Full time

    The Education Manager is responsible for all elements of training within Contis. This will include training of new Clients as part of the onboarding process, education relating to Clients undertaking their own Card Holder Customer service, sign off and auditing of these services on an ongoing basis, training for Clients relating to changes we make and the training/induction of new starters joining Contis.

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  • Transformation Manager

    Location: Skipton/Home-Based
    Type: Permanent – Full Time

    The Transformation Manager is responsible for the ownership and delivery of key changes relating to Contis processes and Clients, including the interpretation, documenting and delivery of Client change requests. The Transformation Manager is also responsible for business improvement initiatives; reviewing current approaches and ways of working across the business in order to drive change and improvement. The role holder will also be responsible for optimising the use of systems and tools within the Customer Care environment to ensure service and efficiency are optimised.

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  • Production Manager

    Location: Skipton/Home-Based
    Type: Permanent – Full time

    The Production Manager is responsible for Clients and Account holders through their full lifecycle, including; the on boarding and set up of Clients and Card Holders on Contis systems, in life updates and change communications, ownership and management of third party suppliers (for example, for cards and associated collateral) and programme closure where this occurs.

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  • Fraud Manager

    Location: Skipton
    Type: Permanent – Full time

    The Fraud Manager will be responsible for defining all Fraud policy and strategies for the business, ensuring that Contis has robust systems in place to minimise fraudulent activity.

    As Contis continues to grow, protecting the business and customers from Fraud will be crucial, the fraud team will be instrumental in advising and educating internal stakeholders on best practice and policy. Working across all functions to ensure that our Fraud systems are working to full optimisation and where required to implement required improvements, in partnership with the relevant function.

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  • Strategic Partner Development Manager

    Location: Midlands
    Type: Permanent – Full time

    The Strategic Partner Development Manager is responsible for identifying, developing and managing new and existing client relationships that are crucial to the company’s revenue and growth targets. The key client relationships are currently with the Credit Unions, other CU partners and similar third sector entities.

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  • Partnerships Manager

    Location: London
    Type: Permanent – Full time

    The Partnerships Manager will be responsible for identifying potential strategic partners, flushing-out opportunities and constructing solutions. It is likely that each strategic partner will have several instances where Contis can deliver value.

    Ultimately, the Partnerships Manager will be responsible for penetrating a relatively small amount of Tier 1 accounts so completely that Contis becomes fundamental to their service delivery, resulting in the improvement of Contis’ visibility, revenues and returns.

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  • Technical/ Pre-Sales Manager

    Location: London or North Yorkshire
    Type: Permanent – Full time

    To be a subject-matter-expert about Contis’ platform, products and features and bring this knowledge to the sales process (led by sales and account managers) to architect the most elegant and effective solution to clients’ needs.

    Having identified the most appropriate technical solution, document what has been agreed with the client, incorporate this as part of the wider contract and obtain buy-in from all stakeholders (incl. client, sales manager and Contis’ onboarding Project Manager).

    Work with the onboarding Project Manager and Customer Excellence Configuration specialist to ensure implementation of what has been sold and agreed by the client.

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News & Insight

Contis joins Sunday Times Tech Track 100

Contis, has joined the 18th annual Sunday Times Hiscox Tech Track 100 league table, after growing over 60% annually for the last four years.

Published on Sunday 9th September, the Tech Track 100 for 2018 showcases Britain’s private technology, media and telecoms companies with the fastest-growing sales. For Contis, the fast-growing payment services provider, it’s a validation of success in it’s tenth year. Contis offers an innovative portfolio of alternative banking and payments services powering alternative banks, cryptocurrency exchanges and other financial institutions.

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Awards

We are proud to have won some of the most prestigious awards in our industry.

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