Contis Product Update – September 2021

Published: September 8, 2021
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Welcome to Contis’ regular update, sharing our latest software development and product launches.

Contis provides a modular and configurable product suite that clients can tailor to their needs. We continually innovate to give your customers cutting edge payments services, a seamless user experience and security you can rely on. Recent updates include:


Direct Debit – Customer Warning System

Contis’ unique Direct Debit functionality automatically notifies and protects customers at risk of failed payments.

What’s the problem?

Direct Debit is the easiest way for your customers to pay their bills. The main benefits of Direct Debits are that merchants receive all their payments on time and the process is almost fully automated for the customer. However, sometimes due to a lack of funds in the customer’s account Direct Debits do not go through, exposing the customer to potential penalties.

Direct Debit only pulls funds from the customer account based on a pre-agreed scope and instruction. It does not check for funds and therefore cannot protect the customer from non-payment penalties.

The Contis Way

Contis has developed a unique system of customised alerts and account checks as an additional step in the Direct Debit cycle to prevent unnecessary customer penalties.

On the last day of the Direct Debit cycle, account holders with insufficient funds are sent an alert reminding them to top-up their accounts within the next two days. This notification gives the customers sufficient time to ensure that the Direct Debit goes through.

It is particularly useful for customers who are not adept at money management or do not often have funds available in their account.


Cardless ATM

To eliminate the hassles of carrying and managing cards, Contis now offers an innovative solution for cash disbursement through ATM networks using a code rather than ATM card and pin.

Contis can now configure accounts to issue on request a unique pin number through mobile phones to disburse a pre-agreed amount of cash from any partner ATM without the need of a card and pin combination or any pre-registration.

Aside from eliminating the need to carry the ATM card, this innovative solution ensures safe and secure cash delivery to the recipient. End-users can also leverage the service to deliver money and emergency aid to family, friends, and loved ones via just a text message or access cash efficiently while waiting for stolen or lost cards to be replaced. For a business or enterprise, there is no better solution to issue emergency cash payments to staff and employees by generating a requested code to access the amount.

To know more about our ‘cardless ATM’ offering or to integrate it into your current program, reach out to your dedicated account manager or our sales team.

To find out more about our Direct Debit and Cardless ATM offerings, get in touch online.

By: Shilpa Sharma
Published: September 8, 2021
Categories: Blog

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Contis Platform

Build your own solution from the most comprehensive banking-as-a-service platform in the market.

Embed next-generation payments technology at the heart of your business with our APIs.

Accounts & Features

Safeguarded, feature-rich accounts – Cardless ATM, budgeting tools, mobile app, etc

Cards Issuing

Visa or Mastercard, physical or virtual, debit or prepaid. Tokenisation, biometric, eco-friendly, and metal cards available

Card Processing

In house, EEA-wide with fully transparent fees with a market-leading 99.99% platform uptime

Payment Rails

Including Faster Payments, SEPA, BACS, CHAPS Direct Debit and Peer-to-Peer payments


Customer support, compliance (KYC, SCA), rewards, fraud management and professional services


Faster Payments

Quick transactions through a user-friendly API. Completely scalable and flexible to your organization’s needs


Award-winning paytech. Convert any asset to fiat automatically at point of sale to spend it instantly.

Contis Solutions

Explore industry-specific solutions and high-impact use cases from our modular Banking-as-a-Service platform.

Rapidly launch account, cards and payments services – whatever your business.

By Use Case

Challenge the Banks

Built on our modular e-money platform, get to market in weeks with next-gen accounts, cards, and skinnable app

Next-gen Crypto Debit Cards

No fees, no card loading, just frictionless instant crypto spending

Ecosystem Payments (P2P)

Keep and reward your customers in your own ecosystem with peer-to-peer payments and incentives

Instant Payments

Use virtual and physical cards or accounts to provide instant loan or insurance payments

Embedded Finance

Almost any business can integrate customer-facing financial services in just a matter of weeks

By Industry


We offer virtual cards and Faster Payments for instant claims, with greater control and data available for both client and customer


Contis replaces obsolete systems through our real-time, cloud-based platform, and rapidly adds cutting-edge cards and payments services

Building Societies

We work with over 150 Credit Unions and Building Societies to bring secure next-generation banking services to all of society

International Banks

Contis enables international banks to seize revenue opportunities in Europe through payments and cards services


We provide the backbone and licensing for account and card payment functions, getting fintechs to market in record time