Onboarding Project Manager

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Role:

Location: North Yorkshire
Type: Permanent – Full time

About Contis:
Contis has spent over ten years developing a proprietary banking and payments engine for clients to ‘white-label’. Clients range from established global players to new start-ups who avail themselves of Contis’ one-stop-shop banking, card issuing and card processing platform that operates across the UK (Direct Debits, Faster Payments etc), SEPA (Credit Transfers, Direct Debits) and Visa (prepaid and debit). Separately, Contis powers the UK Credit Union movement with a full consumer banking and debit card offering. Contis’ platform is proprietary, supported by its own team of developers and testers and delivers industry-leading levels of uptime.

The role:
This role is about delivering upon Contis’ promises to its clients.

The successful candidate will work alongside Sales to project manage the variety of activities required to onboard clients that buy Contis’ white label banking and payments platform.

To be successful, the incumbent must impose themselves upon the position, identify stakeholders, agree milestones and facilitate execution across all task owners irrespective of their position or the company they represent.

The client and end-customer should remain front-of-mind throughout with a drive to a quick and safe project delivery.

The successful candidate will lead from the front, ensuring timely project completion through effective project management techniques and applying governance (typically formal weekly internal and external progress meetings and ad hoc meetings as required).

key responsibilities & accountabilities:

Project Management (80%)

  • Set and agree the project management framework, scope, governance and principles for each project from scoping to first transaction and project closure.
  • Develop and maintain a delivery project plan to Map out the project by workstream (using Gantt chart or similar Project Management technique), identify those responsible for completing each workstream incl. escalation routes.
  • Secure buy-in from all workstream owners and stakeholders on project objectives, deliverables and timescales.
  • Manage the project proactively through a variety of formal and ad hoc project reviews with critical personnel, escalating where appropriate.
  • To manage projects utilising the current project methodology.
  • To build and maintain an enthusiastic and focused project team.
  • To proactively manage the customer experience during the project lifecycle.
  • Ensure communication through meetings and reporting is in place to ensure all stakeholders are consulted and kept abreast of developments.
  • Focus and drive the project team to ensure all task owners take ownership complete tasks on time and to specification.
  • Proactively manage and lead the RAID on projects and ensure customer and internal teams proactively support.
  • To manage project change through a formal change process.

Project Evaluation (10%)
Review all projects upon completion to identify learnings and potential improvements.

Projects (10%)
Support the Head of Project Management as required on various projects in particular around ways of working and best practice.

Skills & knowledge required:

  • Approximately 5 years’ experience in a Project Management role, ideally in the banking and payments space.
  • Proven track record working with external clients, developing a clear understanding of what is required and ensuring this is delivered in the most efficient manner possible.
  • Self-starter with a considered approach to defining how best to proceed with varied projects.
  • Pragmatic and structured approach, especially when under pressure.
  • Highly organised.
  • ‘Completer-finisher’ with great attention to detail.
  • Strong team player- strong ability to build and lead project teams.
  • Excellent numeracy and literacy skills.
  • Strong IT skills, Microsoft Office etc.
  • Solutions focussed.
  • Ability to work to tight deadlines.
  • Experienced in RAID management throughout the project lifecycle.
  • Educated to degree or similar standard.
  • Recognised Project Management qualification
  • Ability to identify improvements to ways of working and support wider acceptance within the project team.
  • Ability to coach other project managers in project management best practice and in developing a Contis SDLC.

 

Interested? Apply below:

Please confirm you are eligible to work in the UK

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